Why Travelers Are Returning to Travel Agents

Sure it was fun, empowering, often money-saving in the early days, when online travel agencies like Expedia and Travelocity became a presence on the Web for price-shopping, and TripAdvisor, CruiseCritic and Hotels.com became fonts of reviews and opinions.

Now, though, your fingers are a little worn, you have a headache, you are confused about where to go and where to stay and wonder about safety and what else you don't even know to be concerned about. You're drowning in TMI.

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